Refund & Cancellation Policy

This page restates the subscription, trial, cancellation, and refund rules in our Terms of Service. It does not add a satisfaction, comfort, or health-outcome guarantee.

7 days free. No charge today. Then $14.99/month per selected device, or $99/year if you choose annual at checkout, until canceled.

Starting a trial collects a payment method so the first charge and later renewals can happen without another checkout. You are not charged during the 7-day trial.

Cancel before the trial ends to avoid the first charge. If you already used a trial on that email, a second trial is not offered.

You can cancel anytime through the Stripe customer portal — from your receipt email, or at geteyerise.com/account (enter your checkout email, then Manage subscription) — or by emailing support@geteyerise.com from your checkout email.

Cancellation stops future renewals. Access typically continues until the end of the paid period already charged, unless Stripe or applicable law requires otherwise. There is no long-term contract.

Cancel is always a first-class action. Optional pause or annual offers sit next to cancel — never instead of it.

Refunds are not guaranteed. Charges already processed are generally non-refundable except where Stripe, a card network, or applicable law requires a refund (for example certain cooling-off rules).

EyeRise does not offer a satisfaction, comfort, or health-outcome guarantee. Email support@geteyerise.com if you believe a charge was made in error.

After you subscribe, you may pause billing for 30 days and keep access, then billing resumes automatically unless you cancel first.

When offered, you may switch to annual billing at $99 versus $179.88 if you paid monthly for a year (save $80.88). Unused monthly time is credited. You can still cancel later.

These options are available from geteyerise.com/account after you confirm your checkout email. They are not a refund and they do not change the trial rules above.

• Open geteyerise.com/account, enter the same email you used at checkout, then Manage subscription to open the Stripe customer portal
• Use the portal to update your card, view invoices, pause when offered, switch to annual when offered, or cancel at period end
• Email support@geteyerise.com from your checkout email if a charge looks wrong or you cannot reach the portal

We may update this policy. The “Last updated” date on this page will change when we do. The Terms of Service control if there is a conflict.

Billing questions and charge errors: support@geteyerise.com

See also Terms of Service, Privacy Policy, and all legal pages.