Privacy Policy

This policy is issued by the operator of the EyeRise product and website at geteyerise.com ("EyeRise," "we," "us"). EyeRise is the public product name. A formal formed-entity legal name is not listed on this page. Privacy requests, including access and deletion, go to support@geteyerise.com.

EyeRise is digital wellness software for screen-heavy lifestyles — not a healthcare provider. We collect only what we need to run your account, deliver the app, and improve the product.

EyeRise is not a healthcare provider and is not a medical record. Please do not send us diagnoses, prescriptions, insurance details, exam results, or other health information. If you have a medical emergency, call your local emergency number.

Depending on how you use the website, checkout, or app, we may collect:

• Full name
• Email address
• Phone number (optional, for account or support)
• Referral or invite attribution when you arrive through a friend or creator link
• Consent records (version, timestamp, and the consent text you agreed to)
• Device and app usage data needed to operate EyeRise (device identifiers, app version, platform, display and break settings)
• Payment and subscription metadata through Stripe (we do not store full card numbers)
• Support and communication records when you contact us

• Full payment card numbers (Stripe processes card payments)
• Diagnoses, prescriptions, insurance numbers, or clinical exam results
• Your browsing history for sale to advertisers

• Create and maintain your account and subscription
• Send receipts, download instructions, and support messages
• Unlock EyeRise on devices when you sign in with your checkout email
• Attribute a referral or creator link you arrived with
• Keep the product working and understand how the marketing site is used
• Meet legal, security, and fraud-prevention needs

Payments and tax invoices are handled by Stripe. We receive subscription status, customer email, and related billing metadata. We do not store full card numbers.

We may store a referral code and similar preferences in a cookie or local storage so checkout and the app can remember how you arrived. Marketing pages may use analytics (such as Google Analytics 4) when enabled. We do not use third-party advertising trackers in the desktop app. Named cookies and how to control them are listed on our Cookies page.

See the Cookies page for cookie names and controls.

Display preferences, break settings, and similar app data stay on your devices unless you sign in and we sync account settings needed to operate EyeRise. That information is used to run the product — not to diagnose or treat any condition.

When you arrive through a friend or creator link, we may store the referral code so we can attribute an eligible subscription. We do not share your full payment card data with referrers.

We use service providers to host the site, send email, process payments (Stripe), and — when enabled on marketing pages — measure site analytics. They process information on our instructions and only as needed to provide their service.

We do not sell your personal information and we do not share it with third parties for their own cross-context advertising.

We keep account, billing, and support records for as long as your subscription is active and as needed for legal, tax, and security purposes. You may ask us to delete personal information, subject to those requirements.

You can ask us to delete personal information we hold about you. Canceling a subscription is not the same as deleting your data.

• Email support@geteyerise.com from the email on your EyeRise account with the subject “Delete my data”
• We may need to verify that the request comes from the account holder
• Canceling through Stripe stops future charges; it does not automatically delete account, billing, or support records
• We may retain information we need for tax, accounting, fraud prevention, dispute handling, or other legal requirements
• Information stored only on your device can be removed by uninstalling EyeRise or using in-app Privacy and trust controls where those controls exist

We use reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

EyeRise is not directed at children under 13, and we do not knowingly collect personal information from children under 13. Paid trials and subscriptions are for users 18 or older.

• Use unsubscribe links in marketing emails
• Reply STOP to opt out of EyeRise SMS where SMS is used
• Cancel your subscription through Stripe
• Email support@geteyerise.com to request access, correction, or deletion of personal information, subject to legal and operational requirements

If you are a California resident, California law may give you additional rights in personal information. This section describes how EyeRise currently handles those topics. It is not a determination that any specific California privacy statute applies to EyeRise.

• Categories we may collect are listed above (identifiers such as name and email, commercial/subscription metadata, internet or device activity needed to run the app, and inferences we do not use for advertising profiles)
• We use that information for the purposes listed in this policy
• We do not sell personal information and we do not share it for cross-context behavioral advertising
• You may request to know, access, correct, or delete personal information, and to opt out of sale or sharing (we do not sell or share in that sense today)
• We will not deny goods or services, charge a different price, or provide a different quality because you exercise a privacy right, except as a law allows
• To make a request, email support@geteyerise.com from your account email with the subject “California privacy request.” We may need to verify your identity. An authorized agent may contact us at the same address

We and our providers may process information in the United States and other countries. If you use EyeRise from another country, you understand your information may be processed outside your home country.

We may update this policy. Material changes will be posted on this page with a new “Last updated” date.

Privacy and data requests (including access, correction, and deletion): support@geteyerise.com

See also our Terms of Service and Cookies.