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Quick answers

Frequently Asked Questions

Troubleshooting

Tint not applying

  1. Confirm EyeRise is running (check your system tray or taskbar)
  2. Restart the EyeRise application
  3. Verify your License Key is active in the application settings
  4. Reinstall EyeRise if the issue persists

Breaks not showing

  1. Check your operating system's notification settings
  2. Verify break reminders are enabled in EyeRise settings
  3. Make sure your system is not in 'Do Not Disturb' or 'Focus' mode

Dashboard not loading

  1. Clear your browser cache
  2. Check your internet connection
  3. Try opening the dashboard in an incognito window
  4. Email us at eyerise.app@gmail.com if the issue continues

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